Broadcom Custom Care
If you have an issue with their license key, software downloads, contract or entitlement issues, problems with the Broadcom Support Portal or other non technical problems, you should open a case directly with Broadcom Customer Care.
The following support channels are available:
- Through the Broadcom Support Portal / Case Management tile
- Select one of the following as the Support Product:
- Support Portal: Issues with the Support Portal
- Licensing - VMware Products: Issues with Vmware licensing, provisioning issues,
contract, or entitlement issues
Telephone Assistance
For severity 1 incidents, where your platform is not running or is severely impacting operational
systems, you may contact us directly by phone to the numbers indicated below:
Argentina (+54 11 48943050) - Brazil (0800-234-7832)- Colombia (+57 17434586)
Chile (+56 2 27565850) - Peru (+51 16167129 - USA (+1 7862212350)
Other Countries (+1 7862212350)